Frequently Asked Questions

If your order went thru (SUCCESS), we will send you the confirmation to your order email address within 8 hours. 
If you did not receive the confirmation in the time:
Check your spam mail box
We kindly ask for 1-3 working days for the quality control and to arrange a the best shipment for you.After we ship the goods, you will receive an email with the Tracknumber.
If you did not receive the confirmation in the time:
Check your spam mail box.

 

1.Do postage stamps expire?

 

No, all unused U.S. stamps from the first stamp issued in 1847 can be used today to mail letters and packages, even paying for additional services such as tracking and insurance. This means you can save big on shipping costs by using old-fashioned stamps because they are sold in bulk at a discount. All you need to do is make the required rate with stamps.

 

2.What Exactly happens after ordering?

 

If you purchase US stamps from our store, we will notify our warehouse for immediate shipment. You will receive the goods within 3-5 business days after placing your order. And we will upload your shipment tracking number on our website, to provide you with a pleasant shopping experience.

 

3.Which payment methods are accepted in the Online Shop?

 

Currently, we provide with two payment methods: Paypal and credit/debit card.

 

4.Is it safe shopping in the Online Shop? Is my data protected?

 

As a strategic partner with US Post, the user data of our store is kept absolutely confidential. Your data is our wealth, and will never be exposed.

 

5.I have received the shipment tracking email but it hasn’t been updated?

 

Once we receive your payment, your order will proceed immediately. Generally, we will ship within 24 hours and our local logistics team will follow up within 72 hours. It will be delivered within 3-5 days, depending on traffic. Don’t stress, we will try our best to help you get them as soon as possible. If you have any further questions, please feel free to contact us at stampserver@outlook.com. We will get back to you within 8 hours. 

 

6.Do I need to pay tax?

 

All the fees are included and you don’t need to pay any other cost. 

 

 

 

We promise that we will never send our customers junk emails and will always keep customers' information secured.